how about managing development phases? you can drag any tickets for easy ordering and categorize them for in various development processes. a ticket has a priority and a component now. and we are happy that tickets has one more property ‘category’. It is not set by selecting a item from pulldown list by new ticket but drag it up or down to any categories in tickets view. use categories ,for instance, in progress(today), done, todo, next, iteration#, month, milestones and name of groups or teams or anything.