#790

Ability to hide tickets not owned by logged in user

Status: Open
Priority: Should have
Milestone: Future
Component: Ticketing
 
Assigned To:
Unassigned

Feb 25 2010 * 06:20
Stuart Ryan

Hi Team, I have recently started using the product and I am wondering if there is a way to have a project which has both the New Ticket and Tickets tabs however that will only show tickets that have been created by the logged in user.

I.e. I am wanting to be able to add a permission for just general registered users so that they are only able to view tickets that they have logged.

The idea behind this is that when I have someone new sign up they get access to a default project. If they wish to become a “developer” on the site they need to log a ticket but they should only be able to see tickets logged by themselves for privacy reasons.

I.e essentially enabling me to have a basic support system as part of the project. Any chance this could be done? Cheers Stuart

Comments and Changes

Feb 26 2010 * 09:12
Dimitrij Denissenko
  • Milestone set to Future